Privacy Policy — Markajbet

01 Introduction

Markajbet is committed to protecting the privacy of every player who uses the platform. This Privacy Policy describes how markajbet collects, stores, uses and protects your personal data when you register an account, make a deposit, place a bet or contact our support team.

We understand that players in Bangladesh want to know their information is safe. That is why markajbet keeps data collection to the minimum necessary, uses strong encryption across the entire platform and never shares your personal details with advertisers or data brokers. Every piece of data markajbet holds about you has a clear and legitimate purpose.

This policy applies to all personal data collected through markajbet.vip, the markajbet mobile app and any communication you have with the markajbet support team via live chat or email.

02 Data We Collect

When you use markajbet, we collect certain personal data in order to operate your account and provide the services you expect. The table below summarises what markajbet collects and why.

Markajbet does not collect sensitive personal data such as national ID numbers, passport details or biometric data unless specifically required for identity verification under applicable regulations. In such cases, you will be notified in advance.

03 How We Use Your Data

Markajbet uses the personal data we collect for the following purposes:

• To create and manage your markajbet account, including verifying your identity and age.
• To process deposits and withdrawals via bKash, Nagad and Rocket.
• To provide customer support and resolve any disputes or issues you raise with the markajbet team.
• To send you important account notifications, such as deposit confirmations, withdrawal updates and security alerts.
• To detect and prevent fraud, money laundering and other prohibited activities on the markajbet platform.
• To monitor gameplay for responsible gaming purposes and to enforce markajbet's Terms and Conditions.
• To improve the markajbet platform based on how players use it, including which games are most popular and where technical issues occur.
• To comply with legal and regulatory obligations that apply to markajbet as an online gaming operator.

Markajbet does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review. If you have concerns about how your data is being used, contact the markajbet support team at any time.

04 Legal Basis for Processing

Markajbet processes your personal data on the following legal grounds:

• Contract performance: Processing your data is necessary to provide the markajbet service you signed up for, including account management and payment processing.
• Legitimate interests: Markajbet has a legitimate interest in keeping the platform secure, preventing fraud and improving the service for all players.
• Legal obligation: Markajbet may be required to process and retain certain data to comply with applicable laws and regulations, including anti-money laundering requirements.
• Consent: Where markajbet relies on your consent to process data — for example, for optional marketing communications — you can withdraw that consent at any time by contacting support.

05 Data Sharing

Markajbet does not sell your personal data to any third party. We share your data only in the following limited circumstances:

• Payment processors: Markajbet shares the minimum necessary payment data with bKash, Nagad and Rocket to process your transactions. These providers have their own privacy policies and security standards.
• Identity verification services: If markajbet is required to verify your identity, we may share relevant data with a trusted verification provider. This only happens when required by regulation or when a large withdrawal is requested.
• Legal authorities: Markajbet will disclose personal data to law enforcement or regulatory authorities if required to do so by law, court order or to protect the rights and safety of markajbet and its players.
• Platform service providers: Markajbet works with trusted technology partners who help operate the platform, such as hosting providers and analytics tools. These partners are contractually bound to handle your data securely and only for the purposes markajbet specifies.

06 Cookies and Tracking

Markajbet uses cookies and similar technologies to keep the platform running smoothly and to understand how players use the site. Here is a breakdown of the cookies markajbet uses:

• Essential cookies: Required for the markajbet platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of these without stopping use of the platform.
• Analytics cookies: Markajbet uses basic analytics to understand which pages and games are most popular, how long players stay on the platform and where technical errors occur. This data is aggregated and not linked to individual players.
• Preference cookies: These remember your settings on markajbet, such as your preferred language or display options, so you do not have to reset them every visit.

Markajbet does not use advertising cookies or third-party tracking pixels. You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to use the markajbet platform.

07 Data Retention

Markajbet retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and regulation. The general retention periods markajbet applies are:

• Account and identity data: Retained for the duration of your account plus five years after closure.
• Transaction and payment records: Retained for seven years to comply with financial record-keeping requirements.
• Support communications: Retained for two years after the conversation is closed.
• Technical and usage data: Retained for up to 12 months in identifiable form, then anonymised for long-term analytics.

When data is no longer required, markajbet securely deletes or anonymises it. If you request deletion of your account, markajbet will remove your personal data within 30 days, except where retention is required by law.

08 Data Security

Markajbet takes the security of your personal data seriously. We use a combination of technical and organisational measures to protect your information from unauthorised access, loss or misuse:

• All data transmitted between your device and markajbet is encrypted using SSL/TLS protocols.
• Markajbet stores passwords in hashed form — we never store your password in plain text.
• Access to player data within markajbet is restricted to authorised staff on a need-to-know basis.
• Markajbet conducts regular security reviews and vulnerability assessments of the platform.
• Payment data is handled by PCI-compliant payment processors — markajbet does not store full payment credentials on its own servers.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your markajbet account has been compromised, change your password immediately and contact support via live chat.

09 Your Rights

As a markajbet player, you have the following rights regarding your personal data. To exercise any of these rights, contact the markajbet support team via live chat or email at [email protected]:

• Right of access: You can request a copy of the personal data markajbet holds about you at any time.
• Right to rectification: If any of your personal data held by markajbet is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: You can request that markajbet deletes your personal data, subject to any legal retention obligations.
• Right to restrict processing: You can ask markajbet to limit how we use your data in certain circumstances.
• Right to data portability: You can request your personal data in a structured, machine-readable format.
• Right to withdraw consent: Where markajbet relies on your consent to process data, you can withdraw that consent at any time without affecting the lawfulness of prior processing.

Markajbet will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 30 days and will notify you if this is necessary.

10 Children's Privacy

Markajbet is strictly for players aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If markajbet discovers that a player is underage, their account will be closed immediately and any personal data collected will be deleted as soon as possible, except where retention is required by law.

If you believe a person under 18 has registered on markajbet, please contact us immediately at [email protected] so we can take action. Parents and guardians are encouraged to use parental control tools to prevent underage access to online gaming platforms.

11 Changes to This Policy

Markajbet may update this Privacy Policy from time to time to reflect changes in the platform, applicable law or our data practices. When we make changes, the updated policy will be published on this page with a revised date at the top.

For significant changes that affect how markajbet uses your personal data, we will notify registered players via their registered mobile number or email address before the changes take effect. Your continued use of markajbet after any update constitutes acceptance of the revised Privacy Policy.

We encourage you to review this page periodically so you are always aware of how markajbet handles your data. If you have any questions about a change to this policy, contact the markajbet support team.

12 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or how markajbet handles your personal data, please get in touch with the markajbet privacy team:

• Live Chat: Available 24/7 directly on the markajbet platform
• Email: [email protected]

Markajbet aims to respond to all privacy-related enquiries within 24 hours. For data rights requests, we will confirm receipt within 72 hours and provide a full response within 30 days.